Old design process:

Linear: Mirrors the commercial process, Limited feedback and communication with client

Iterative: new process "double diamond" Four phases, non linear Can retrace steps and solve problems as they occur Divergent thinking: coming up with many solutions for a problem Convergent, deciding from many ideas and bringing it into a single part Applying judgement logic and reason to filter ideas

Convegent thinking strategies, Plus, minus, interesting Six thinking hats: There are six lenses to look at a design, looking at problems, emotions, creativity, problem solving, positivity and logic.